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How can we help?

Get answers, browse common issues, or send us a request — we usually respond within one business day.

Frequently asked

How long does a scrape job take?
Most jobs finish within minutes. Apollo and Google Maps runs of up to 25,000 contacts typically complete in under 30 minutes; LinkedIn runs depend on Sales Navigator throttling and may take longer. You can watch progress live on the run page.
What does a credit cost?
Lead data is $50 per 10K leads ($0.005 each). Email verification is +$20 per 10K ($0.002 each). No subscription, no monthly minimum, credits never expire.
What does “Verified” mean for an email?
We perform SMTP handshake, MX record validation, catch-all detection, and disposable-domain filtering. A verified email is one that the receiving server accepted as deliverable; risky and undeliverable addresses are flagged separately.
Can I push verified leads directly to Smartlead or Instantly?
Yes — the Transfer page maps fields and pushes leads to Smartlead, Instantly, or any webhook in one click. You can preview the payload before sending.
What happens if a scrape returns fewer leads than I expected?
Credits are charged per delivered lead, not per requested lead, so you only pay for what we return. If a job consistently under-delivers we’ll help you tune the filters.
How do I delete my data?
Email hello@datryxen.io from your account address. We confirm and remove account data within 30 days, subject to the legal retention windows in our Privacy Policy.

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500 credits on the house. Most teams ship their first run inside ten minutes.